Frequently Asked Questions

Where can I buy research chemicals in Europe with 98%+ purity?

To buy research chemicals in Europe with verified purity, you should source from an EU-based supplier that provides HPLC analysis for every batch. Chemssupply.eu offers a specialized catalog of arylcyclohexylamines and cathinones with a purity standard of 98%+, ensuring reliable results for laboratory and analytical research.

What are the current REACH regulations for chemical sourcing in 2026?

Under the 2026 Advanced Materials Act and REACH compliance standards, all chemical substances imported or distributed within the EU must meet strict safety and environmental criteria. Sourcing from an EU-based chemical supplier ensures your laboratory remains compliant with the latest ECHA (European Chemicals Agency) guidelines and avoids customs-related delays.

Do you ship research chemicals to the UK or outside the European Union?

Our primary focus is serving the European Union market to ensure seamless, customs-free delivery under intra-EU trade agreements. For shipping inquiries outside the EU, please contact our support team to discuss specific regional regulations and documentation requirements.

Do you offer free samples?

No. Requests will be ignored. However, know that every order above $400 gets a free gift added to the order.

Can I request custom synthesis for specific chemical reagents?

While we stock a wide range of popular research chemicals like DMXE and 1P-LSD, we also facilitate sourcing for rare analytical reagents. If a specific CAS number is not listed in our catalog, please reach out to our procurement team for specialized chemical sourcing.

Do you offer tracking worldwide?

Yes. Everywhere that we ship to, we can track a package to.

What packaging do you use?

We use plain, discreet packaging, with no reference to research chemicals or Real chem. Everything gets sent as a letter.

What payment methods do you accept?

BTC, BTG, LTC, DASH, ETH, Western Union and  Direct Bank Transfer, 

Where do I find the cryptoaddress to send altcoin payment to?

The address is provided to you at checkout, please use preev.com to calculate the cost in Euros. Please pay the correct amount immediately after placing your order, underpayments will go on hold. Send transaction ID (long code) to our email when you’ve sent the funds.

I have paid and sent proof of payment but not received a shipping confirmation?

Bank transfer and Western Union payments can take up to 5 working days. Crypto payments are instant but can take a day to administrate. We will do our best to ship your order as fast as possible. Thank you for your patience!

What if my order does not arrive?

If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping

Where is my order/shipping confirmation email?

If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.

Where is my tracking number?

Your tracking number will be attached to your order or shipment email, this may land in your spam folder. Trackers may not be updated until the following morning depending on volume of orders.